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Enterprise Licenses

An Enterprise license unlocks advanced features in Weights & Biases designed for organizations that need enhanced security, compliance, and administrative capabilities. This page provides a comprehensive overview of Enterprise licenses, including what features they enable, how to obtain them, and how to configure them for your deployment.

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What is an Enterprise License?

An Enterprise license provides access to W&B’s most advanced features for:
  • Security: Enhanced authentication, encryption, and access controls
  • Compliance: Audit logging, HIPAA compliance options, and data governance
  • Administration: Advanced user management, custom roles, and automation capabilities
  • Scalability: Performance optimizations and dedicated support
Enterprise licenses are available for both cloud and self-managed deployments of W&B.

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Deployment Options

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W&B Dedicated Cloud

W&B Dedicated Cloud deployments automatically include an Enterprise license. No additional configuration is required - all Enterprise features are available immediately upon provisioning. Key characteristics:
  • Single-tenant infrastructure
  • Managed by W&B
  • Enterprise features enabled by default
  • Choice of cloud provider and region

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W&B Self-Managed

W&B Self-Managed deployments require obtaining and configuring an Enterprise license separately. Without an Enterprise license, Self-Managed deployments operate with limited features. Key characteristics:
  • Deployed on your own infrastructure
  • Full control over data and deployment
  • Enterprise license must be obtained and configured
  • Supports air-gapped environments

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Enterprise Features

The following features require an Enterprise license:

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Security & Authentication

  • Single Sign-On (SSO): Integration with identity providers like Okta, Auth0, and others
  • SCIM Provisioning: Automated user provisioning and deprovisioning
  • Service Accounts: Non-human accounts for CI/CD and automation
  • IP Allowlisting: Restrict access based on IP addresses (Self-Managed only)

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Access Management

  • Custom Roles: Create fine-grained roles beyond the default Member/Admin/View-Only roles
  • View-Only Users: Read-only access for stakeholders who need visibility without edit permissions
  • Team-level Access Controls: Advanced permissions at the team level
  • Project-level Access Controls: Granular permissions for individual projects

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Data & Compliance

  • Audit Logs: Detailed logs of user actions for compliance and security monitoring
  • HIPAA Compliance: Available with specific configuration options
  • Customer-Managed Encryption Keys (CMEK): Use your own encryption keys for data at rest
  • Bring Your Own Bucket (BYOB): Store artifacts in your own cloud storage (via Secure Storage Connector)
  • Data Retention Controls: Configure custom data retention policies

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Operations & Administration

  • Automations: Trigger workflows based on events (Pro and Enterprise for Cloud)
  • Advanced Organization Dashboard: Enhanced visibility into organization usage
  • Priority Support: Faster response times and dedicated support channels
  • MySQL Database Support: Use MySQL instead of Postgres (Self-Managed only)
  • S3-compatible Storage: Use S3 or compatible object storage (Self-Managed only)

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Performance & Scale

  • Dedicated Resources: Guaranteed compute and storage resources (Dedicated Cloud)
  • Custom Rate Limits: Higher API rate limits for enterprise workloads
  • Multi-region Deployment: Deploy across multiple regions (Dedicated Cloud)

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Obtaining an Enterprise License

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For W&B Dedicated Cloud

Enterprise licenses are included automatically. To get started with Dedicated Cloud:
  1. Contact W&B Sales to discuss your requirements
  2. Work with the W&B team to provision your dedicated instance
  3. All Enterprise features will be enabled upon deployment

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For W&B Self-Managed

To obtain an Enterprise license for Self-Managed deployments:
  1. Request an Enterprise Trial:
  2. For Production Licenses:
    • Contact W&B Sales
    • Discuss your deployment size and requirements
    • Receive your production license key

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Configuring Enterprise Licenses (Self-Managed Only)

Once you have obtained an Enterprise license key, configure it in your Self-Managed deployment:

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For Kubernetes Deployments (Helm)

  1. Update your values.yaml file:
wandb:
  license: "YOUR_LICENSE_KEY_HERE"
  1. Upgrade your Helm release:
helm upgrade wandb wandb/wandb \
  --namespace wandb \
  --reuse-values \
  --set license=$LICENSE_KEY

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For Terraform Deployments

  1. Update your Terraform variables:
variable "license" {
  default = "YOUR_LICENSE_KEY_HERE"
}
  1. Apply the Terraform configuration:
terraform apply -var="license=$LICENSE_KEY"

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For Docker Deployments

Set the license key as an environment variable: 
docker run -d \
  -e LICENSE="YOUR_LICENSE_KEY_HERE" \
  -e OTHER_ENV_VARS \
  wandb/local

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Via the UI (Post-Deployment)

For existing deployments without environment variable configuration:
  1. Log in as an admin user
  2. Navigate to System Settings
  3. Find the License section
  4. Enter your new license key
  5. Save the changes

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Verifying Your License

To verify that your Enterprise license is active:
  1. For Admins: Navigate to the System Settings page
  2. Via API: Check the /system/settings endpoint
  3. Feature Availability: Try accessing an Enterprise-only feature like Custom Roles

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License Renewal

Enterprise licenses have expiration dates. To ensure uninterrupted service:
  • 30 days before expiration: W&B will contact you about renewal
  • Upon expiration: Enterprise features will become unavailable
  • To renew: Contact support@wandb.ai or your account team

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Common Issues

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License Not Recognized

  • Verify the license key is correctly formatted (no extra spaces)
  • Ensure the license hasn’t expired
  • Check that the license is set in the correct configuration location

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Features Not Available After Setting License

  • Restart your W&B services after setting the license
  • Verify the license includes the specific features you’re trying to access
  • Check system logs for any license validation errors

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License Expiration Warnings

  • Monitor the System Settings page for expiration notifications
  • Set up alerts for license expiration in your monitoring system
  • Keep your account team contact information up to date

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Best Practices

  1. Store License Keys Securely: Treat license keys as sensitive credentials
  2. Monitor Expiration: Set up alerts 30-60 days before license expiration
  3. Document Configuration: Keep records of where and how licenses are configured
  4. Test in Staging: Validate license updates in a non-production environment first
  5. Plan for Renewals: Budget and plan for license renewals in advance

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Getting Help

For assistance with Enterprise licenses:
  • Technical Issues: Contact support@wandb.ai
  • License Procurement: Contact your W&B account team or sales@wandb.ai
  • Feature Questions: Consult this documentation or contact support